Returns

Returns

We hope that you love your purchase from Photo Frames & Art, but if you change your mind you can return it to us within 14 days of delivery, to the following address;

Photo Frames & Art

10A Whitehall Lane

Erith

Kent

DA8 2DH

 

The return will be at your own cost.  Please make sure that you send it to us with your original invoice, in the original packaging to ensure a safe delivery.  We reserve the right to refuse a refund if the product arrives to us damaged.   

We recommend that you use a tracked delivery service and keep the receipt as proof of posting as we cannot be held responsible for returns that go missing.

 

Once we have received your item we will issue the refund within 14 working days.

 

Faulty or Damaged Items

 

In the unlikely event that you receive a faulty item, or your item is damaged please contact us immediately at sales@photoframesandart.com.  Please attach a photograph of the fault or damage.  Our friendly customer service team will help to resolve the problem for you as efficiently as possible.